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 Applied
Research Services
HSC provides a range of research services to help clients obtain
critical information needed to align their business' day to day
operations with their long-term business strategy. We have extensive
expertise in designing and executing a wide range of diagnostic
and assessment assignments. The basic process we use involves
helping our client collect information and/or data pertaining
to their current business situation. Research assignments that
we carry out for our clients are designed to collect critical
information about their people, their operations, their market
place, and/or their customers. We then help our clients utilize
the research information to plan, develop, and implement the required
changes in infrastructure and support systems that are needed
to support business strategy.
- Organizational Assessment
- Training Need Assessment
- Management Assessment-360 Degree Feedback
- Customer Service Survey
- Employee Attitude and Opinion Surveys
- Performance Appraisal System Development
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Organizational Performance Consultings
Human Systems Consulting provides consultation services to clients
to help them develop the mindset, plans and systems to achieve their
strategic objectives. We assist our clients to clarify goals, set
strategy and design systems of work that are designed around the principles
of human performance.
Our objective is to help our clients develop the strategic mindset
and vision needed to secure the future of their business or organization.
The strategic planning process we utilize emphasizes people and
performance through engagement, involvement and communication to
develop and implement a successful business strategy. HSC provides
its clients with technical support and facilitation needed to create
open and direct dialogue between key decision-makers within the
business or organization to help them plan and execute effective
strategy. It combines systems thinking with human performance to
achieve strategic objectives. Our approach emphasizes the importance
of understanding that systematically planned action is the primary
determinate of organizational performance excellence.
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Human Performance Management
People are an organization's most valuable asset. Those organizations
that maximize the human performance potential have decisive competitive
advantage. Human Systems Consulting assists clients to better utilize
people by creating effective human performance systems that empower
employees to achieve their performance potential. Our human performance
management services help our clients develop their human capital and
a supporting worksystem infrastructure that is needed to execute business
strategy effectively. Our approach to human performance management
is three-dimensional. We focus on knowledge, behavior and development.
To perform well organizations must manage people well. Therefore managerial
effectiveness is essentially the ability to manage human performance.
However, effective management has no value if employees lack ability.
The key to contemporary human work performance is knowledge and
learning. Therefore education and training become the driving force
behind performance excellence. We design, develop, and deliver training
services that are specifically tailored to the needs of our client,
so that core competencies for business strategy execution is present
within their organizations. Training services are tailored to the
needs of our clients and are designed to enhance our clients' performance
capability. All training services developed and delivered utilize
adult learning theory as the fundamental principle for design and
delivery.
- Executive Development
- Professional Development and Training
- Management Training
- Performance Evaluation
- High Performance Management Training
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Emerging Business Development
This area of service provides professional management and business
development support to emerging businesses, professional service practices
and their management team. Human Systems Consulting has specific expertise
in design and development of franchise management training and emerging
business suppliers.
We help our emerging business clients to plan, manage and grow their
business or their practice to the next level of success by helping them
develop the core competencies needed to plan and develop their businesses'
to secure their future. Services provided to emerging business clients
include:
- Emerging Business Management
- Professional Practice Development
- Multiple Franchise Management Training
- Emerging Business Supplier Training and Development
- Customer Service and Quality Excellence
- Professional Selling Systems
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